ALERT: Toll Smishing Text Scam – Do Not Click!

ALERT: Toll Smishing Text Scam – Do Not Click!

The Ohio Turnpike and Infrastructure Commission, the FBI and SunPass are warning drivers of a text message smishing scam that requests payment for unpaid tolls. The FBI is recommending that if you receive a message like the one shown below, to take the following actions:

– Do not click the link in the text.

– Contact the FBI’s Internet Crime Complaint Center, also known as IC3, at www.ic3.gov, and include the phone number the text came from and the website listed within the text.

– If you have an EZ-Pass or SunPass account, check it via their legitimate website and let them know about the text.

– Delete the smishing text you received.

– If for any reason you accidentally clicked the link in the text and made a payment, contact your financial institution immediately to help secure your personal information and financial accounts. Contact our Member Services team at 1.888.966.4827 (GUARD) or email [email protected].

Screenshot image of a sample scam on an iphone

Being informed of what steps you may need to take before a slip up happens can help ease the potential damage (and your stress level) if it does occur. Guard Well Identity Solutions exists to provide you, your family and your employees from the damages of identity theft. Please don’t hesitate to reach out if you need help or have any questions or concerns. We are available for you 24/7/365 at 1.888.966.4827 (GUARD) and [email protected].

AI Voice Cloning is on the Rise

AI Voice Cloning is on the Rise

Artificial Intelligence (AI) is a tool that can be used for beneficial purposes but it is also used to harm by scammers. Approximately one in ten adults have been targeted with a robocall claiming a family emergency and that a loved one needs money. These types of calls are set up through voice cloning and are also known as AI scam calls. All a scammer needs to do is find an audio clip of someone’s voice online and then upload it into a program that will replicate the voice.

The Federal Trade Commission (FTC) recommends the following course of action if you get a concerning call from a loved one in trouble.

– Call the person who supposedly called you back at their regular phone number and verify the story.

– If you can’t reach the person, try to get in touch with them through family members or mutual friends.

– If the caller asks for money through channels that are hard to trace, such as cryptocurrency, gift cards and wiring, recognize that is a sign of a scam and end the call immediately.

– If you spot a scam, report it HERE.

We suggest that you consider setting up a safe word with your loved ones that can be used in the event that a real emergency occurs. Guard Well Identity Theft Solutions exists to provide you, your family, and your employees from the damages of identity theft. If you have any questions or concerns, please contact our Member Services team immediately. We are always available for you 24/7/365 at 888.966.4827 (GUARD).

Image courtesy credit: Israel Palacio via Unsplash.com

AT&T Breach Alert: 73 Million Impacted

AT&T Breach Alert: 73 Million Impacted

Our security teams have recently discovered that AT&T, one of the main US telecommunications companies, has suffered an enormous data breach. Data from 73 million current and former customers has been leaked on the dark web. In August, 2021, the company originally said that they did not suffer a data breach after a well-known threat actor claimed to be selling a database containing the personal information of 70 million customers. Although the hacking date remains unclear, one in five Americans have now been impacted. Data exposed include name, address, date of birth, phone number and social security numbers.

The company stated that it is not yet known whether the data originated from AT&T or one of its vendors. The company added that “currently AT&T does not have evidence of unauthorized access to its systems resulting in exfiltration of the data set.” The company said that it is reaching out to customers to reset their account pass codes and is also urging customers to remain alert about changes to their accounts or credit reports. LEARN MORE

Guard Well Identity Theft Solutions exists to provide you, your family, and your employees from the damages of identity theft. If you have any questions or concerns, please contact our Member Services team immediately. We are always available for you 24/7/365 at 888.966.4827 (GUARD).

Image courtesy credit: Marcus Spiske via unsplash.com