You know that searing flush-faced feeling when you pretty much know you made a mistake with a slip of the finger? Sometimes it’s sending a text too soon or responding to an email without editing your response. Other times it’s when you click on something you likely shouldn’t have … and then the “uh oh” escapes … and then the big sigh.
When we multitask, whether it is at work or at home, we do tend to slip up at times and open something that we shouldn’t. Then enters adware, malware, ransonmare, spyware, and whatever-else-is-next-ware into our lives.
Oops! Now what?
There are some imperative steps to take to alleviate harm to you and/or the network you may be connected with:
– Try not to panic. This happens to everyone. Antivirus and anti-malware will come into play and you will need to have a full system scan. But first …
– End the session immediately by turning off Wi-Fi, unplugging from an ethernet cable or completely shutting down all of your devices.
– Initiate a back up of your files. Since you won’t be connected to the internet at this point, you won’t be able to accomplish this to the cloud. Having an external drive, DVD or thumb drive are always nice to have on hand during times like these.
– Change your login/password to email account(s) and enable two-factor authentication if this hasn’t already occurred.
– If you are employed by a company or organization, reference your manual and let your network administrator know of the potential issue.
– After all is said and done, check your antivirus/anti-malware software and run a full scan.
Being informed of what steps you may need to take before a slip up happens can help ease the potential damage (and your stress level) if it does. As always, if you need help or have any concerns, we are available 24/7/365 for you.