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Consumers Lost Nearly $8.8 Billion to Scams in 2022

The Federal Trade Commission (FTC) has recently released data showing that consumers lost over $8 billion to scams in 2022. This massive loss is an increase of more than 30% compared to 2021.

The majority of the crimes came from investment scams ($3.8 billion) and imposter scams ($2.6 billion). Online shopping scams were more commonly reported of the 2.4 million fraud reports from consumers. The FTC also noted that the highest reported losses came from social media, and then followed by phone calls with the highest per person median loss of $1,400. Learn more HERE.

Guard Well Identity Theft Solutions exists to protect you, your family, and your employees from the damages of identity theft. If you have any questions or concerns, please contact our Member Services team immediately. We are always available for you 24/7/365 at 888.966.4827.

 

How to Avoid Disaster-Related Scams

How to Avoid Disaster-Related Scams

Dealing with the aftermath of a disaster is always difficult. Unfortunately, scammers will jump at the chance to take advantage of those who are trying to assess and recover from the tremendous damage that weather-related events, such as hurricanes, floods, wildfires, tornados, along with pandemic-related COVID-19 can cause.

 

The Federal Trade Commission (FTC) suggests a few ways to help avoid common post-disaster scams:

 

– Be skeptical of anyone promising immediate clean-up and debris removal. Some fake vendors will quote sky-high prices and demand payment up-front.

 

– Do a background check on them. Before you pay anything, ask for identification, licenses along with proof of insurance in writing.

 

– Never pay in cryptocurrency, wire transfer, cash or via a gift card. Only make the final payment until the work is completed satisfactorily.

 

– Always guard your personal identifying information (PII). “Only scammers will say they’re a government official and then demand money or your credit card, bank account or social security number.”

 

– Understand that the Federal Emergency Management Agency (FEMA) will never ask for an application fee. FEMA has provided over $1 billion to more than 165,000 people to assist with COVID-19-related funeral costs for deaths occurring on or after January. “If someone wants money to help you qualify for FEMA funds, that’s probably a scam.”

 

– Spot and report disaster-related charity scams. If you are fortunate enough to be able to help others, visit this link for advice on how to donate wisely and avoid charity scams.

 

For more information and other tips, visit https://www.consumer.ftc.gov/features/dealing-weather-emergencies

 

Be vigilant. Be strong. Stay in the know. If you have any questions or concerns, please contact our Member Services immediately. We are always available for you 24/7/365 at 888.966.GUARD (4827).

 

Photo courtesy credit to Kelly Sikkema via unsplash.com.

The Steps We Take to Protect Your Identity

The Steps We Take to Protect Your Identity

Identity theft is inevitable. If it hasn’t already, it will victimize you, a family member, or an employee’s life in the near future. ‘Data Harvesting’ has become a major threat to identity protection. Browsing history, online shopping, and messaging data is being used against you.

 

The statistics are overwhelming. Cyber attacks, malware, and phishing scams have increased over 1000% since Covid-19 began. There are 3.5M Google searches every minute and 4.4B Facebook messages each day … all of that information is collected, stored, and sold. Essentially, your data is being stolen then sold back to you.

 

As a leader in the identity protection space, we are advocating for laws to protect the American consumer from Data Harvesting. Additionally, of the 8.5 billion IP addresses worldwide, 3.5 billion of them are malware. It is our hope that stronger IT security efforts are implemented in America (and worldwide) to block the thieves from stealing your information.

 

Protecting identity includes five main steps:

 

1. Implementing proactive safeguards with Guard Well fraud specialists.

2. Protecting personal identifying information (PII), such as social security number, date of birth, driver’s license ID number, financial institution account numbers, passport number, IP addresses, passwords, etc. Remember that even the smallest amount of stolen PII can be used against you.

3. Browsing in incognito or private mode, deleting unused email accounts, using two-factor authentication whenever possible, changing your passwords every 60 days, and removing your information from ‘people finder’ sites.

4. Monitoring credit and identity to quickly detect theft/fraud when it occurs.

5. Resolving all theft/fraud issues completely and continuously monitoring for recurrence.

 

Finally … we always strongly recommend that you DO NOT CLICK on any online link that you are not 100% certain is safe, secure and legit.

 

For more information on how to protect your employees by providing this must-have voluntary benefit, please click on the flyer: GW_Flyer_070821_OnePageMktgPiece

 

Our team at Guard Well Identity Theft Solutions is available 24/7/365. Contact us at 888.966.GUARD (4827) or email [email protected] if you suspect fraud or have any concerns.

Bogus COVID Vaccine Survey

Bogus COVID Vaccine Survey

As millions of Americans are being vaccinated against COVID-19, scammers are working hard to steal their money and personal information through bogus COVID vaccination surveys. This can be confusing especially since there is a ‘v-safe’ after vaccination health checker that you are asked to download at the vaccination site after your first dose. V-safe is a legitimate app, which is a smart-phone based tool that uses text messaging and web surveys to provide personalized health check-ins after you receive a COVID-19 vaccination. Literature from v-safe says, “Through v-safe, you can quickly tell CDC if you have any side effects after getting the COVID-19 vaccine. Depending on your answers, someone from CDC may call to check on you. And v-safe will remind you to get your second vaccine dose if you need one.” For more information, visit https://vsafe.cdc.gov/en/.

 

Although v-safe is safe and legitimate, scammers have developed a new trick to steal. It doesn’t matter if the vaccine received was Pfizer, Moderna or AstraZeneca, people all across the country are being asked to complete a one-time survey in exchange for a free reward but one that requires the victim to pay shipping fees. According to the Federal Trade Commission, “No legitimate surveys ask for your credit card or bank account number to pay for a ‘free’ reward.”

 

What should you do if you receive an email or text you’re not sure about?

– In order to prevent malware that steals your personal information, don’t click on any links or open attachments.

– Don’t call or use the number in the email or text. The first thing you can do is run a search of the company that supposedly sent the message by looking up their phone number online.

– Don’t give out any bank information, credit card or other personal information to any organization that contacts you out of the blue.

– Consider adding a filter to prevent unwanted text messages on your phone by contacting your wireless provider and/or utilizing a call-blocking app.

 

Be vigilant. Be strong. If you have any concerns or think you have been a victim of a COVID vaccination scam, please contact our Member Services immediately. We are always available for you 24/7/365 at 888.966.GUARD (4827).

 

Photo by National Cancer Institute on Unsplash.com

COVID-19 Unemployment Identity Theft Cases on the Rise

COVID-19 Unemployment Identity Theft Cases on the Rise

The COVID-19 pandemic has changed the entire employment image in America. Have you or a loved one needed to reach out to your state unemployment office due to being out of work (or experiencing a massive reduction in work hours)? As if that process wasn’t difficult enough! Unfortunately, many have experienced the shock and dismay when their unemployment claim is turned down for benefits due to a duplicate application. It is happening … and way too often. Hackers live for mankind’s vulnerability, especially during trying times like this.

 

We understand that it’s hard to know what you need to know especially during immense stress. The following are the five most common unemployment scams that we would like for you to be aware of:

 

– Phishing email scams. Be wary of a sender you don’t know even if there are familiar logos visible in the email. Just because the email says it’s coming from your former employer’s CEO, doesn’t mean that it is legit. Verify the sender via phone before you trust the information that they are providing. If no one is available to verify it via a call … it’s a scam.

 

– Debit and direct deposit card scams. Hackers know that states may use debit cards or payments via direct deposit to deliver benefits to you. If you are asked to provide personal identifying information (PII), such as date of birth, social security number, and/or bank account information before you actually apply for a card … it’s a scam. We have seen unemployment debit card scams that end up charging the victim for inactivity.

 

– Fake phone call scams. The Department of Labor suggests to only use official government websites and phone numbers to file a claim for unemployment benefits. If someone calls you before you reach out for help … it’s a scam.

 

– Jobseeker scams. If anyone is interested in hiring you immediately because you are the “perfect” candidate for a position you haven’t sought out … it’s a scam.

 

– Fake job board website scams. If a website asks you to pre-register and give them your bank account information for your first paycheck … it’s a scam.

 

Here are some tips to help avoid unemployment benefit scams:

 

– Do not respond to unsolicited emails and texts. A state will not try to reach you and certainly won’t via text message.

 

– Do not click any type of website link even if it looks like it’s from one of your financial institutions. Scammers are really sneaky. Read our blog Do Not Click! for more information.

 

– Monitor your accounts closely. If an identity thief has enough information to apply (and receive) your benefits, it’s a pretty solid bet that they have information on your other accounts. Update your passwords, which is a step to take even not during a pandemic.

 

– Help keep your PII safe by making sure you’re dealing with a legitimate government representative.

 

 

Interested in learning how to file unemployment benefits in your state? Check this map, select the state where you worked, and you will be directed to the appropriate contact information. Be smart. Be vigilant. Be strong. Please don’t hesitate to reach out if you need help. We are available 24/7/365 for you and your family members at 1.888.966.GUARD (4827) and [email protected].

 

The Quick Rise of Phishing Scams – Do Not Click!

The Quick Rise of Phishing Scams – Do Not Click!

Many of us have been experiencing much more free time on our hands, which is great if you enjoy the sport of fishing, have a pile of books to read or Netflix shows to catch up on. Unless you are on the front line, life, as we know it during this pandemic, has forced the majority of us to slow down.

 

Our ‘new normal’ environment is a breeding ground for scammers to take advantage of you and your identity. Last month we wrote several blogs that specifically discussed the various types of coronavirus scams we had been witnessing. Check out Coronavirus Scams Are on the Rise, And More Coronavirus Scams, and Working From Home Cybersecurity Tips if interested in a quick refresher course or two.

 

Over the last two weeks we have seen a 70% increase in email phishing scams during this pandemic, which has undoubtedly touched every facet of our lives. These phishing scams may come across as emails and/or posts promoting coronavirus awareness. These messages will often offer prevention tips on how to stay well, what the symptoms of the virus may include and what to do in case you or a family member feel ill. Some are even creating fake “cases” of COVID-19 in your neighborhood so you feel more inclined to help out. They also may be asking you to donate to victims, offering advice on unproven treatments, or contain malicious email attachments. Don’t fall for any of it … but, in case you do, we suggest that you read our blog from October 2019 Accidentally Clicked on a Phishing Link – Now What?.

 

Today our advice is very simple: If you are not 100% certain of the origin of the email and/or link that you are being asked to click on … DO NOT CLICK. If for some reason you accidentally do click, there are some imperative steps to take to alleviate harm to you and/or the network you may be connected with:

 

– Try not to panic. This happens to everyone. Antivirus and anti-malware will come into play and you will need to have a full system scan. But first …

 

– End the session immediately by turning off Wi-Fi, unplugging from an ethernet cable or completely shutting down all of your devices.

 

– Initiate a back up of your files. Since you won’t be connected to the internet at this point, you won’t be able to accomplish this to the cloud. Having an external drive, DVD or thumb drive are always nice to have on hand during times like these.

 

– Change your login/password to email account(s) and enable two-factor authentication if this hasn’t already occurred.

 

– If you are employed by a company or organization, reference your manual and let your network administrator know of the potential issue.

 

– After all is said and done, check your antivirus/anti-malware software and run a full scan.

 

Being informed of what steps you may need to take before a slip up happens can help ease the potential damage (and your stress level) if it does. Be smart. Be vigilant. Be strong. Please don’t hesitate to reach out if you need help. We are available 24/7/365 for you and your family members at 1.888.966.GUARD (4827) and [email protected].

Small Business Owners Targeted by Coronavirus Loan Scams

Small Business Owners Targeted by Coronavirus Loan Scams

We understand that this is a very confusing time when anxiety levels are extremely high. New programs are being launched and the details might not be completely understood at first. As of today, federal disaster loan assistance is now available for businesses, private nonprofits, homeowners, and renters negatively affected by the coronavirus pandemic.

 

If you are a small business owner, keep in mind that you may receive unsolicited calls, letters or emails. The U.S. Small Business Administration (SBA) is urging small business owners to keep an eye out for coronavirus-related loan scams as many of their members have received multiple loan scam emails and phone calls in the past few days. What do you do if you aren’t sure if an offer is legitimate or a scam? Understand that:

– No one should be charging an application fee to apply for the coronavirus disaster relief loan.

– You should not release any personal identifying information (PII), such as Social Security numbers, your date of birth, credit card information, or financial institution account data, in response to an unsolicited call, letter or email.

– The Better Business Bureau is available for more information on a company before you commit to anything.

– If ever in doubt, contact your state’s Attorney General’s office. You can search for that contact information HERE.

 

Be smart. Be vigilant. Be strong. Please don’t hesitate to reach out if you need help. We are available 24/7/365 for you and your family members at 888.966.GUARD (4827) and [email protected].

 

 

Visit https://disasterloan.sba.gov/ela/ for more information on federal disaster loans.

Working from Home Cybersecurity Tips

Working from Home Cybersecurity Tips

Coronavirus has forced millions of Americans to work remotely from their homes. Although working from home helps with social (physical) distancing by preventing the spread of COVID-19, there are many new challenges that have come with teleworking. For example, many states have closed schools for weeks, and for some, the entire rest of the school year. Parents may be juggling work while their children are learning remotely. You may find yourself becoming an expert with practicing mindfulness along with new software and conferencing programs, such as Zoom and GoToMeetings (or if you aren’t, your children blessedly are).

 

As we are being forced to slow down the pace of everyday life, we recognize that a lot of good can come out of this time. But, on the other side of the coin, there is the growing opportunity for cybercriminals to trick us into forking over passwords during this learning transitional period. Reuters reported last week that “some researchers have found hackers masquerading as the U.S. Centers for Disease Control and Prevention in a bid to break into emails or swindle users out of bitcoin, while others have spotted hackers using a malicious virus-themed app to hijack Android phones.” Our blogs last week provided some details on these new scams.

 

The Federal Trade Commission (FTC) has some tips to help protect your devices and personal information while working from home:

– Start with cybersecurity basics. Keep your security software up-to-date. Use passwords on all your devices and apps. Make sure the passwords are long, strong and unique. The FTC suggests using at least 12 characters that are a mix of numbers, symbols and capital and lowercase letters.

– Secure your home network by starting with your router. Turn on encryption (WPA2 or WPA3), which scrambles information sent over your network so outsiders can’t read it. If no WPA2 or WPA3 options are available with your current router, considering replacing your router altogether.

– Keep an eye on your laptop and make sure it is password-protected, locked when you aren’t using it and secure. We suggest that it is never unattended, such as out in plain sight in a vehicle. Even if your doors are locked, windows can easily be broken.

– Securely store your physical files. Strong physical security is an important part of cybersecurity. If you don’t have a file cabinet at home that is lockable, consider using a locked room. Read this blog by the FTC to learn more tips about physical security.

– Dispose of sensitive data securely. Invest in a shredder if you don’t already have one. Throwing paperwork you no longer need in the garbage or recycling bin can be a treasure for a pirate especially if it includes personal information about customers, vendors or employees.

– Follow your employer’s security practices. Since your home is now an extension of your office, make sure that you understand the protocols that your employer has implemented.

 

Be smart. Be vigilant. Be strong. Please don’t hesitate to reach out if you need help. We are available 24/7/365 for you and your family members at 888,966.GUARD (4827) and [email protected].

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And More Coronavirus Scams …

And More Coronavirus Scams …

We are monitoring updates surrounding the coronavirus (COVID-19) pandemic around the clock. This environment is a breeding ground for scams to take advantage of you and your identity. Rest assured that we are here to help and will communicate with you every step of the way.

 

The following is the latest information that we know of regarding coronavirus scams:

 

– The Federal Trade Commission (FTC) sent warning letters to seven sellers of scam coronavirus treatments. The FTC reported that “So far all of the companies have made big changes to their advertising to remove unsupported claims.” That is good news. But, scammers never take a break.

 

– Anyone can set up an e-commerce site and claim they have in-demand products. Be on the lookout for online ads that tout cleaning, household and health/medical supplies. Just because they have a website and you pay money doesn’t mean that you will receive any goods in return. The FTC suggests that you check out any seller by searching online for the person or company name, phone number and email address along with keywords such as “review,” “complaint” or “scam.”

 

– Anyone can also set up a fake charity to take advantage of a major health crisis. These scammers take advantage of your generosity and have names that are extremely close to the names of real charities. The FTC remarked that “Money lost to bogus charities means less donations to help those in need.” We suggest that you visit http://www.ftc.gov/charity to help you research charities. Also, if/when you do give, pay safely by credit card and never by gift card or wire transfer.

 

– As well, anyone can pretend to be someone you know. “Scammers use fake emails or texts to get you to share valuable personal information – like account numbers, Social Security numbers, or your login IDs and passwords.” If you accidentally click on a link, they can get access to your computer, network and/or install ransomware and other programs on your equipment that can lock you out. Please protect your smart phone and computer by keeping your software up to date and using multi-factor authentication. Backing up your data on a regular basis is also recommended.

 

– Surprisingly robocalls “pitching everything from scam coronavirus treatments to work-at-home schemes” are still in full force. Do not answer unless the call shows up as a contact in your phone. Let voicemail filter your messages. For more information on robocalls, visit https://www.consumer.ftc.gov/articles/0259-robocalls.

 

We understand that all of this is indeed nerve-wracking. One of the great things about our business is that we are always working in the moment … situations such as the coronavirus do not rattle our operations and team members. Not only do we have a team at a centralized location, but we have also always worked remotely. We will continue to be available for you 24 hours a day, 7 days a week, 365 days a year. We hope that this gives you some peace of mind knowing that we are on top of this crisis and will continue to communicate any dangerous scams related to the outbreak as soon as possible.

 

As always, please contact us immediately if you have any concerns at 888.966.GUARD (4827) or [email protected].

 

 

Coronavirus Scams are on the Rise

Coronavirus Scams are on the Rise

COVID-19 is a breeding ground for scams. The Federal Trade Commission (FTC) has alerted consumers that scammers are taking advantage of the panic and fear surrounding the global pandemic. “They’re setting up websites to sell bogus products, and using fake emails, texts, and social media posts as a ruse to take your money and get your personal information,” remarked Colleen Tressler, Consumer Education Specialist, FTC. There are also malicious apps being developed, one of which is an Android tracker app that supposedly allows users to keep an eye on the spread of the virus, but locks victims’ phone and demands money to unlock it.

 

Phishing scams may come across as emails and/or posts promoting coronavirus awareness. These messages will often offer prevention tips on how to stay well, what the symptoms of the virus may include and what to do in case you or a family member feel ill. Some are creating fake “cases” of COVID-19 in your neighborhood so you feel more inclined to help out. “They also may be asking you to donate to victims, offering advice on unproven treatments, or contain malicious email attachments.” Don’t fall for it.

 

Here are some tips to help you keep the scammers at bay:

– Do not click on any links from sources you do not know. Doing so could download a virus on your equipment.

– Be on the lookout for phishing emails that appear to be from the Centers for Disease Control and Prevention (CDC). The CDC will not email you. The World Health Organization (WHO) will not email you either.

– Ignore offers for vaccinations. Many ads exist touting prevention, treatment, and cure claims. They are not legitimate.

– Do not donate cash, purchase gift cards, or wire money without investigating the request in full. See the FTC’s article “How to Donate Wisely and Avoid Charity Scams” for more information.

– The Securities and Exchange Commission (SEC) is warning about false “investment opportunities.” Be aware of online promotions, including on social media, claiming that the products or services of publicly-traded companies can prevent, detect, or cure coronavirus and that the stock of these companies will dramatically increase in value as a result.

 

Be smart. Be vigilant. Be strong. Please don’t hesitate to reach out if you need help. We are available 24/7/365 for you and your family members at 1.888.966.GUARD (4827) and [email protected].