Consumer Fraud Losses Top $10 Billion

The Federal Trade Commission (FTC) recently released data showing that consumers reported losing more than $10 billion to fraud in 2023. This marks a 14% increase over reported losses in 2022. Fraud data came from 2.6 million consumers last year, nearly the same as 2022. Consumers reported to the FTC that they lost more money to investment scams – more than $4.6 billion – than any other category in 2023. The second highest loss category was imposter scams with losses of nearly $2.7 billion.

The following is a breakdown of the top frauds reported:

– Imposter scams (in business and government impersonators)

– Online shopping scams

– Prizes, sweepstakes and lottery scams

– Investment scams

– Business and job opportunity scams

The method scammers reportedly used to reach consumers most commonly was via email, which has displaced text messages. Phone calls are now the second most reported contact method. LEARN MORE

Guard Well Identity Theft Solutions exists to provide you, your family, and your employees from the damages of identity theft. If you have any questions or concerns, please contact our Member Services team immediately. We are always available for you 24/7/365 at 888.966.4827 (GUARD).

 

Help Spread the Word: Identity Theft Awareness Week

Help Spread the Word: Identity Theft Awareness Week

Welcome to Identity Theft Awareness Week. January 29th to February 2nd, otherwise known as #IDTheftWeek, exists to spread resources so you and your loved ones can stay ahead of identity thieves. Whether you’re a business owner, a young adult, a service member, an older adult or someone caring for a senior, understand that knowledge is power and identity theft knows no boundaries.

With tax season right around the corner, it is especially important to know that one of the biggest signs of identity theft is when you are unable to file your tax return because someone else has already filed one using your personal identifying information (PII). Other signs of identity theft include seeing unfamiliar transactions on one of your accounts and/or seeing new accounts you didn’t open on one of your credit report checks.

Here are five tips from the Federal Trade Commission (FTC) to help protect your identity:

– Read your credit card and bank statements carefully. If there is something that you don’t recognize, check into it. Even though you might have dreamed about a Louis Vuitton handbag, chances are you would know if you purchased one and certainly wouldn’t be footing the bill if you didn’t.

– Know your payment due dates. If a bill you pay regularly, such as your electric or water bill, doesn’t appear in your mailbox (or inbox), contact the provider immediately. The last thing you want is to have anything shut off in the dead of winter or an energy bill that is three times what you were expecting.

– Shred any documents that contain your PII, medical or financial information. Many national chains provide shredding services if you don’t own a personal shredder. Check out your local UPS store or FedEx Office for options.

– Review each of your three credit reports at least once a year. Visit our credit report check for more information.

Guard Well Identity Theft Solutions exists to provide you, your family, and your employees from the damages of identity theft. If you have any questions or concerns, please contact our Member Services team immediately. We are always available for you 24/7/365 at 888.966.4827 (GUARD).

 

Photo courtesy credit: Dylan Gillis via Unsplash.com

 

Investment Opportunity or Not? Keeping Eyes on Your 💰

Investment Opportunity or Not? Keeping Eyes on Your 💰

One of the top scams of the century involving investments is making a comeback in 2024. A fixed deposit, otherwise known as a term deposit, has traditionally been an investment plan that allows you to earn a safe guaranteed rate of interest for a lump sum over a fixed period of time. Funds can be withdrawn during the fixed term but there are fees to do so. Unfortunately, anyone with access to your personal identifying information and banking credentials can withdraw the money from these accounts.

Scammers desiring to cash in on anyone’s deal are offering fake investments that the masses are falling for. Here is how to get on the band wagon of what you need to know about fake fixed term deposit investment scams so you don’t fall victim:

– Understand that there is no such thing as easy money and it definitely doesn’t grow on trees.

– Every investment has some degree of risk. There is also risk in not investing at all so working with a reputable company registered with the Financial Industry Regulation Authority (FINRA), the Securities and Exchange Commission (SEC) or your state securities regulator is imperative.

– Get it in writing. If there isn’t any documentation that can mean that the investment may not be registered with the SEC and is not legit.

– An unsolicited phone call, text or email promising guaranteed profits is a really good reason to block the number or sender. With artificial intelligence (AI) having entered the pictured the last couple of years, it is understandably confusing as to who is real and who isn’t.

– If you are rushed to make any type of investment decision so you ‘don’t lose out’ and your gut tells you this investment is smelling fishy, then it’s probably ‘phishy,’ a scam technique that isn’t going away anytime soon. To learn more about phishing scams, check out the Federal Trade Commission’s article on the subject HERE.

Guard Well Identity Theft Solutions exists to provide you, your family, and your employees from the damages of identity theft. If you have any questions or concerns, please contact our Member Services team immediately. We are always available for you 24/7/365 at 888.966.4827 (GUARD).

Photo courtesy credit: Micheile Henderson on Unsplash.com

Holiday Rental Scams are Not on Your Wish List

Holiday Rental Scams are Not on Your Wish List

There is expected to be over 115 million people traveling this holiday season. If you and your family are in the same boat (or plane or car or train), please be aware that holiday rental scams are abundant and there isn’t any hope that they are going away anytime soon.

If you are renting a vehicle and/or housing for the holidays, here are some important tips to keep in mind:

– A legitimate rental company will not ask you to prepay for a rental with a gift card or prepaid debit card. Research the rental company’s name along with terms such as ‘scam’ ‘reviews’ and ‘complaints.’

– Be aware that rental listings can be hijacked and fake. The contact information can be changed and the listing could be re-posted on many different sites and occasionally list properties that don’t actually exist. Search online for the actual rental location’s address along with the name of the property owner or rental company. If other ads come up for the same address, the listing has most likely been hijacked. If your request to check out the property first before agreeing to rent is met with the owner or rental company saying they are “not available” or “out of the country,” and they insist on you paying an application fee and deposit first, check around for a new place to spend the holidays.

– Do not consider paying by a payment app, such as Venmo or PayPal. Instead, pay by credit card which will give you the best protection and make it easier for you to get your money back if it is a scam.

For more information on how to keep your holidays happy and fraud-free, check out this blog.

Guard Well Identity Theft Solutions exists to provide you, your family, and your employees from the damages of identity theft. If you have any questions or concerns, please contact our Member Services team immediately. We are always available for you 24/7/365 at 888.966.4827 (GUARD).

Source: AAA and Federal Trade Commission

Photo credit courtesy: Osman Rana via unsplash.com

 

 

Scammers are Impersonating FTC Inspector General Katsaros

Scammers are Impersonating FTC Inspector General Katsaros

The Federal Trade Commission (FTC) has released that scammers are using the names of their employees, including the Inspector General Andrew Katsaros to trick people into sending money or giving up their personal identifying information (PII).

What you need to know:

The FTC won’t threaten you or demand a payment. If you receive a phone call or mail with the name of the FTC Commissioner or staff member that threatens some dire consequence if you don’t pay immediately, it’s a scam. Don’t pay.

The FTC doesn’t give out prizes. If someone contacts you claiming that you need to pay to get your prize, it’s a scam. Don’t pay.

FTC employees won’t identify themselves with a badge number. If someone claiming to work for the FTC gives you a badge number, it’s a scam. Don’t fall for it and keep your PII safe!

Guard Well Identity Theft Solutions exists to provide you, your family, and your employees from the damages of identity theft. If you have any questions or concerns, please contact our Member Services team immediately. We are always available for you 24/7/365 at 888.966.4827 (GUARD).

Source: Federal Trade Commission

Photo Credit: Courtesy of Bermix Detail via unsplash.com

How to Spot a Scam with Children’s Health Insurance

How to Spot a Scam with Children’s Health Insurance

The cost of health care has skyrocketed in the United States. The very topic is as stressful as it is expensive. Did you know that the United States is the highest spending country on healthcare worldwide? In 2021, total health expenditure exceeded four trillion dollars with per capita health expenditure at $12,555.30. Statista Research recently reported that expenditure as a percentage of Gross Domestic Product (GDP) is projected to increase to approximately 20% by 2030.

During the pandemic, each state’s Medicaid Children’s Health Insurance Program (CHIP) helped millions of families with the cost of healthcare. With the end of the pandemic, states are reaching out to update Medicaid enrollments and scammers are already taking advantage of the situation. CHIP won’t ask you to pay to renew … but scammers will.

Here is what you need to know:

– CHIP won’t charge you to renew or enroll. They may reach out to you via email, phone or text but they will NOT ask you to pay, for any of your personal financial information and especially your credit card number or bank account information.

– Do NOT click! Even if it looks like a message is from your state’s Medicaid agency, if there is anything clickable in a message, assume it is scam and visit medicaid.gov to get contact information for your state’s Medicaid agency.

– Utilize healthcare.gov to complete insurance plans, find coverage and see if you are eligible. The website will ask you for your monthly income and age to give you a quote.

– Understand that medical discount plans are NOT insurance plans. Scammers will pitch discount plans to entice you and make you think they are the same as insurance.

Guard Well Identity Theft Solutions exists to provide you, your family, and your employees from the damages of identity theft. If you have any questions or concerns, please contact our Member Services team immediately. We are always available for you 24/7/365 at 888.966.4827 (GUARD).

Source: Federal Trade Commission

Photo Credit: Courtesy of Charles Deluvio via unsplash.com

Breach Alert Impacts 1.2 Million: RentoMojo.com

Breach Alert Impacts 1.2 Million: RentoMojo.com

Our security teams have recently discovered that online furniture and electronics rental startup RentoMojo has confirmed a data breach. The hacking origin date is April 23, 2023 and impacts 1.2 million. Personal identifying information data exposed include email addresses, user id, phone number, nationality and passport numbers.

The company reported that the attackers were able to gain access by exploiting cloud misconfiguration. Malicious attackers are continuously hunting for misconfigured cloud assets. They are vulnerabilities waiting to happen.

Guard Well Identity Theft Solutions exists to provide you, your family, and your employees from the damages of identity theft. If you have any questions or concerns, please contact our Member Services team immediately. We are always available for you 24/7/365 at 888.966.4827 (GUARD).

Image courtesy credit: Erfan Parhizi via unsplash.com.

Financial Tips for 2023 Grads

Financial Tips for 2023 Grads

It’s that exciting time of year! Cap and gowns are coming in and Pomp and Circumstance is running through your head as you prepare for the big event. If you’re a parent of a soon-to-be high school graduate, dollar signs may be running through your head as well, along with advice … and lots of it!

If you’re a grad, get ready to hear life experience stories from your graduation speaker and many others. The Federal Trade Commission (FTC) has some advice for you as well. Learn how to recognize financial scams. Younger people report losing money to fraud more often than older generations. According to Colleen Tressler, Consumer Education Specialist, FTC, 43% of those who reported fraud were in their 20s, while only 15% were in their 70s.

What can you do to help avoid financial fraud?

Never give out money or any personal identifying information (PII) in response to an unexpected request. Be wary of texts, phone calls and emails. Scammers commonly pretend to be someone you trust.

Do your research. Be smart with your online searches and use terms like “complaint,” “scam” or “alert” along with the company name when you search.

Understand that there’s no such thing as truthful caller ID anymore.

Don’t wire money. Government and legitimate companies will not require you to pay for products or services with a re-loadable gift card. Even using cards like iTunes and Google Play are risky.

Recognize that robocalls are illegal and should be reported to the FTC. If you mistakenly answer one of these calls, hang up immediately.

Looking for a job after graduation can be quite stressful especially if you’re supporting yourself for the first time.

Check out job placement firms closely. These companies should not be charging high fees in advance for any type of service without a guarantee of placement.

Keep in mind that the promise of a job isn’t the same thing as job. If you have to pay for that promise, it’s likely a scam. Read More

Realize that there are many fake jobs listed on social media. Google the company name and visit their website along with the search term “career.” If jobs are not listed on their website and nothing comes up on Google, those are red flags.

Don’t give out any credit or bank account information over the phone to a company unless they have hired you and have agreed to pay you something.

Get job details in writing and take time to go over the small print. A legitimate company won’t pressure you into making an on-the-spot decision regarding your career.

CNN recently reported some smart money moves for graduates, such as aiming to live within your means and knowing what your means actually are. Check out their tips HERE.

Congratulations and make sure you enjoy your special day. We wish you the best of luck in your future endeavors!

For more information, visit https://www.consumer.ftc.gov.

Photo courtesy Jonathon Daniels via unsplash.com.

NortonLifeLock Password Manager Tool Hacked

NortonLifeLock Password Manager Tool Hacked

NortonLifeLock has notified their customers that hackers have breached their Password Manager accounts. This latest breach dates back to December 2022 when thousands of customers were told that their accounts were compromised. Just recently, the parent company of NortonLifeLock, Gen Digital (formerly Symantec Corporation), reported that “the likely culprit was a credential stuffing attack.” This type of attack involves credentials that had previously been exposed or breached being used to break into accounts on different websites that share the same password.

By far, password protection is critical for online safety. Enabling multi-factor authentication (MFA) and having exceptional password hygiene habits are great practices to follow. For example, every account that requires a password should have their own unique, complex and random password. Try to avoid using combinations that utilize information that could be connected to your social media accounts, such as a loved one’s birthday or a pet’s name. Hackers are well-known to comb their intended victims’ social media accounts.

Guard Well Identity Theft Solutions exists to protect you, your family, and your employees from the damages of identity theft. If you have any questions or concerns, please contact our Member Services team immediately. We are always available for you 24/7/365 at 888.966.4827 (GUARD).

Photo courtesy of https://unsplash.com/@flyd2069.

Update for 200 Million Breach

Update for 200 Million Breach

Our security teams have discovered that hackers stole the email addresses of more than 200 million Twitter users  and posted them on an online hacking forum. The Twitter breach origin date was July 2022. Data exposed includes name, phone number, email address and account holder user IDs.

We first reported the breach on December 6, 2022. It is highly recommended to add two-factor authentication. Please contact us if you need assistance.

There were no clues to the identity or the location of the hacker or hackers behind the breach. “It may have taken place as early as 2021, which was before Elon Musk took ownership of the company last year, explained Satter (Reuters News).” Learn more HERE.

If you have any questions or concerns please contact our Member Services immediately. We are always available for you 24/7/365 at 888.966.4827 (GUARD).

Photo courtesy of Bermix Studios via unspash.com.