Update – Ticketmaster/Live Nation Breach Alert: 560 Million Fans Impacted

Update – Ticketmaster/Live Nation Breach Alert: 560 Million Fans Impacted

Ticketmaster Entertainment, LLC is an American ticket sales and distribution company based in Beverly Hills, California with operations in many countries around the world. In 2010, it merged with Live Nation under the name Live Nation Entertainment. Ticketing giant Live Nation confirmed this summer that it has been the victim of a cyber attack. We have just learned that the breach origin date is May 20, 2024. Personal data from over half a billion users have been exposed. Data stolen can include full names, addresses, email addresses, birth dates, credit card type, the last four digits and credit card expiration dates used for ticket sales. Learn More

We suggest that you protect yourself by doing the following if you have a Ticketmaster account:

– Change your password immediately and frequently. Although it might be easier to remember, try to resist the urge to use the same password across multiple accounts.

– Utilize two-factor authentication when it is available.

– If solicited online, never share any personal identifying information or financial account numbers. Only give out information to an individual you know or a company that you are 100% certain about.

This is definitely not the first time Ticketmaster has made the news. If you have a Swiftie in the household, you likely already know the debacle surrounding Ticketmaster and Taylor Swift’s Eras tour that started in 2022. If you are interested in the timeline of the chaos, check out People’s article of events. Learn More

Now is not the time to let your guard down. Knowledge is power. Being informed of what steps you may need to take can help ease the potential damage (and your stress level) if your identity has been compromised. Guard Well Identity Theft Solutions exists to provide you, your family and your employees from the damages of identity theft. Please don’t hesitate to reach out if you need help or have any questions or concerns. We are available for you 24/7/365 at 888.966.4827 (GUARD) and [email protected].

Image courtesy credit: Erfan Parhizi via unsplash.com

UPDATE from Ticketmaster – July 3, 2024: Ticketmaster has contacted those who may be affected. They state via email that they “take the protection of personal information very seriously.” They explain that an unauthorized third party obtained information from a cloud database hosted by a third-party data services provider. Based on their investigation, they determined that the unauthorized activity occurred on May 27, 2024. They note that they are working to mitigate risk to their users and the company, and have notified and are cooperating with law enforcement and regulatory authorities.

Financial Tips for 2024 Grads

Financial Tips for 2024 Grads

It’s that exciting time of year! Cap and gowns are coming in and Pomp and Circumstance is running through your head as you prepare for the big event. If you’re a parent of a soon-to-be high school graduate, dollar signs may be running through your head as well, along with advice … and lots of it!

If you’re a grad, get ready to hear life experience stories from your graduation speaker and many others. The Federal Trade Commission (FTC) has some advice for you as well. Learn how to recognize financial scams. Younger people report losing money to fraud more often than older generations. According to Colleen Tressler, Consumer Education Specialist, FTC, 43% of those who reported fraud were in their 20s, while only 15% were in their 70s. During the first six months of 2023, social media was the point of contact in 38% of fraud losses for people in their 20s. For those 18-19 years old, the figure was 47%.

What can you do to help avoid financial fraud?

Never give out money or any personal identifying information (PII) in response to an unexpected request. Be wary of texts, phone calls and emails. Scammers commonly pretend to be someone you trust.

Do your research. Be smart with your online searches and use terms like “complaint,” “scam” or “alert” along with the company name when you search.

Understand that there’s no such thing as truthful caller ID anymore.

Don’t wire money. Government and legitimate companies will not require you to pay for products or services with a re-loadable gift card. Even using cards like iTunes and Google Play are risky.

Recognize that robocalls are illegal and should be reported to the FTC. If you mistakenly answer one of these calls, hang up immediately.

Looking for a job after graduation can be quite stressful especially if you’re supporting yourself for the first time.

Check out job placement firms closely. These companies should not be charging high fees in advance for any type of service without a guarantee of placement.

Keep in mind that the promise of a job isn’t the same thing as job. If you have to pay for that promise, it’s likely a scam. Read More

Realize that there are many fake jobs listed on social media. Google the company name and visit their website along with the search term “career.” If jobs are not listed on their website and nothing comes up on Google, those are red flags.

Don’t give out any credit or bank account information over the phone to a company unless they have hired you and have agreed to pay you something.

Get job details in writing and take time to go over the small print. A legitimate company won’t pressure you into making an on-the-spot decision regarding your career.

CNN recently reported some smart money moves for graduates, such as aiming to live within your means and knowing what your means actually are. Check out their tips HERE.

Congratulations and make sure you enjoy your special day. We wish you the best of luck in your future endeavors!

For more information, visit https://www.consumer.ftc.gov.

Photo courtesy Jonathon Daniels via unsplash.com.

Keeping Kids Safe from Recruitment Scams

Keeping Kids Safe from Recruitment Scams

More than half of all workers worldwide are actively searching for another job or watching for openings. Are you one of them? Although it can be an exciting time to find a new career or income stream, the job search process can be very stressful, time-consuming and possibly full of disappointment. Scammers are taking advantage of these confusing feelings and are continuously creating recruitment scams. Unfortunately, they aren’t just targeting adults.

If you have children, they may be looking for their first ideal job, especially with summer approaching. In 2023, the Bureau of Labor Statistics reported that the youth labor force grew by 2.2 million (10.4%) over the previous year with a labor force participation rate for all youth being 60.2% in July, 2023. The number of individuals in the youth labor force, defined as 16-24 year olds, who are actively looking for work grows sharply between April and July each year when large numbers of high school and college students search for summer jobs and many graduates enter the labor market for permanent employment. LEARN MORE

As with all scams, the best weapon against recruitment scams is awareness and education. Scammers advertise jobs the same way honest employers do: online on job boards, social media, ads, radio and TV. Teens and adults are being targeted with work-from-home scams that include reshipping and/or reselling merchandise, mystery shopping and being a nanny. Adult caregiver and personal virtual assistant job scams are plentiful as well.

If you or a loved one is job searching, the Federal Trade Commission suggests to start with reliable resources:

– Search online for the name of the company or person who’s trying to hire you with the words “scam” “review” or “complaint.”

– Talk to someone you trust. Describe the offer and ask for their opinion.

– Never pay for the promise of a job. Honest placement firms do not typically charge a fee to job candidates. It is the hiring company that pays them a fee to find qualified candidates.

USAJobs.gov is the federal government’s official site with job openings nationwide.

CareerOneStop is sponsored by the U.S. Department of Labor and lists hundreds of thousands of jobs and links to employment and training programs in each state.

USA.gov is a website that finds local government websites which lists any open positions they may have.

Recruitment scams are now a global concern that span across all industries. Kids in Need of Defense (KIND) has been targeted by scammers and has repeatedly been the victim of recruitment scams. The only official and legitimate domain for KIND is @supportkind.org. If you receive any communication concerning employment opportunities with the organization but it comes from an email domain other than @supportkind.org, the communication is not authorized by the KIND organization. LEARN MORE

Guard Well Identity Theft Solutions exists to provide you, your family, and your employees from the damages of identity theft. If you have any questions or concerns, please contact our Member Services team immediately. We are always available for you 24/7/365 at 888.966.4827 (GUARD).

Image courtesy credit: Brooke Cagle via unsplash.

How to Spot a Scam with Children’s Health Insurance

How to Spot a Scam with Children’s Health Insurance

The cost of health care has skyrocketed in the United States. The very topic is as stressful as it is expensive. Did you know that the United States is the highest spending country on healthcare worldwide? In 2021, total health expenditure exceeded four trillion dollars with per capita health expenditure at $12,555.30. Statista Research recently reported that expenditure as a percentage of Gross Domestic Product (GDP) is projected to increase to approximately 20% by 2030.

During the pandemic, each state’s Medicaid Children’s Health Insurance Program (CHIP) helped millions of families with the cost of healthcare. With the end of the pandemic, states are reaching out to update Medicaid enrollments and scammers are already taking advantage of the situation. CHIP won’t ask you to pay to renew … but scammers will.

Here is what you need to know:

– CHIP won’t charge you to renew or enroll. They may reach out to you via email, phone or text but they will NOT ask you to pay, for any of your personal financial information and especially your credit card number or bank account information.

– Do NOT click! Even if it looks like a message is from your state’s Medicaid agency, if there is anything clickable in a message, assume it is scam and visit medicaid.gov to get contact information for your state’s Medicaid agency.

– Utilize healthcare.gov to complete insurance plans, find coverage and see if you are eligible. The website will ask you for your monthly income and age to give you a quote.

– Understand that medical discount plans are NOT insurance plans. Scammers will pitch discount plans to entice you and make you think they are the same as insurance.

Guard Well Identity Theft Solutions exists to provide you, your family, and your employees from the damages of identity theft. If you have any questions or concerns, please contact our Member Services team immediately. We are always available for you 24/7/365 at 888.966.4827 (GUARD).

Source: Federal Trade Commission

Photo Credit: Courtesy of Charles Deluvio via unsplash.com

Social Media Apps Parents Should Know About

Social Media Apps Parents Should Know About

As children get older and become more independent, their time on smart phones and laptops increase substantially. Yes, you can set screen time limits for them but, as a parent, you likely won’t be able to implement that control continuously through the years. It is important to help your children be aware that predators have the ability to find them through some of the apps they use.

Ways to Help Protect Your Children:

  • Approve every app on your child’s phone
  • Understand how to use privacy settings and check them regularly
  • Discuss what you expect of your children in regard to phone usage
  • Educate yourself and your children on social media etiquette
  • Research the popular apps in your particular geographic area
  • Check your child’s phone periodically for any new apps

 

These apps can be dangerous and expose your children to a range of events from bullying and unwanted sexual messages to kidnapping and identity theft.

  • DISCORD – is a messaging platform similar to Slack involving chat rooms, direct messaging, voice chat and video calls. Discord has consistently been in the top five platforms for bullying, suicidal ideation, body image, etc. Adult content is rampant.
  • TWITTER (now X) – Once considered as the app to go to for breaking news it is now a go to source for porn.
  • OMEGLE – is an anonymous video chatting platform that pairs you with a complete stranger anywhere in the world.
  • YIKYAK – is another anonymous chatting app that lets users within a five mile radius read publicly posted messages.
  • HOUSEPARTY – a video chatting app that allows friends to communicate with each other through live video and texts in chat groups. The app has no parental controls and by default, is not set to private.
  • YOUTUBE KIDS – a separate version of the popular video-sharing site aimed squarely at children 4+. There have been reports of videos that have kid-friendly titles but are clearly not kid-friendly content.
  • TUMBLER – a micro-blogging site that allows users to share photos, videos and short blogs with a built-in chat function. Although Tumbler banned pornographic content in 2018, it is still possible to see sexually suggestive images and there have been reports of pro-anorexia, and pro-selfharm posts.
  • TELLONYM – a cross-platform messaging app to have questions answered. It was created as a means to give and receive anonymous feedback.
  • BUMBLE – similar to the Tinder dating app but requires females to make the first contact. Children have been known to use Bumble to create fake accounts with a false age.
  • ME – a live-streaming video service that utilizes geolocation so users can find out each broadcaster’s exact location. Users of this app can earn”coins” as a way to “pay” minors for their photos and videos.
  • ASKFM – a cyber-bullying app that encourages anonymous people to ask anonymous questions. The answers are then used to cyber bully the account holders.
  • SNAPCHAT – most popular app amongst middle and high schoolers. Users can take photos/videos and create “storie” that can be viewed for 24 hours before it disappears. This app also has geolocation so users can see each person’s exact location.
  • HOOP – Hoop has been described as Tinder meeting Snapchat. Children as young as 12 can form connections with complete strangers.
  • ROBLOX – is similar to the popular game Minecraft that children 5+ are able to use. It has user-generated content and an in-game chat feature. Content such as profanity, sex, drugs and alcohol are often run into. This app is also another potential for predatory adults to message children.
  • HOLLA – is one of the most self-proclaimed addicting video apps where users can chat with people all over the world in just seconds. Racial slurs, explicit content and identity theft are to be expected.
  • CALCULATOR% – is one of several secret apps used to hide photos, videos, files and browser history. The app looks like a calculator but functions like a secret photo vault.
  • KIK – provides account holders unlimited access to direct message anyone anywhere. This free app also has built-in apps and web content that would be typically filtered on a home computer.
  • WHISPER – another anonymous social network that promotes the sharing of secrets with strangers. A user’s location can be revealed so people can meet up.
  • HOT OR NOT – this app encourages users to rate your profile, check out people in their geographic area and chat with strangers with the goal of hooking up.
  • OMEGLE – is a free online chat website that promotes chatting anonymously with strangers.
  • YELLOW – another “Tinder” like app that allows teens to flirt with each other.
  • BURN BOOK – known to be the app where anonymous rumors can be spread through audio messages, text, and photos.
  • WISHBONE – allows users to compare kids against each other and rate them on a scale.
  • INSTAGRAM – is a very popular photo/video sharing app that allows users to assign filters to photos and share them with their followers. Everyone who creates an Instagram account has a profile as well as a newsfeed. There are privacy settings that can make accounts public or private. It is popular for children to create fake accounts with fake names, ages and pictures.

New apps are developed daily so stay in the know regarding the social media scene and what your children are talking about with their friends. Utilizing the same apps your children use can also help you keep up-to-date on what privacy controls are available and how they work.

Guard Well Identity Theft Solutions exists to provide you, your family, and your employees from the damages of identity theft. If you have any questions or concerns, please contact our Member Services team immediately. We are always available for you 24/7/365 at 888.966.4827 (GUARD).

Note: this blog has been updated as of August 8, 2023.

Photo credit courtesy from unsplash.com.

The Top Scams of 2022

The Federal Trade Commission (FTC) is a United States federal agency that works to prevent deceptive, fraudulent and unfair business practices. Their first objective is to identify fraud that cause the greatest consumer injury. Their second objective is to stop the fraud, deception and unfair practices through law enforcement. Finally, their third objective is to prevent consumer injury from happening in the first place through education.

Every year the FTC reports the top scam highlights of the previous year. This is how 2022 stacked up:

– Investment scams had the largest losses at $3.8 billion. Investment scams promise that you will make a lot of money quickly, easily and with low risk. The FTC reported that these scams involve the investment in financial or real estate markets. Learn how to research investment opportunities HERE.

– Impersonator scams were, once again, the most reported scam. Losses from these scams total $2.6 billion for 2022. The FTC reported that the major difference in this type of scam from the previous year is that there were higher losses to business imposters to the tune of $660 million in comparison to last year’s $453 million. Scams in this category include social security, IRS, romance, caregiver, family emergency, tech support and grandchild scams. Learn how to identify a scam happening to you or a loved one by viewing the short videos HERE.

How were scams identified and processed? Some losses were through bank transfers. Others started on social media and phone calls. Young adults in their 20s reported losses more often than seniors in their 70s. Unfortunately, the seniors lost more money than any other age group.

The FTC has a PDF available for download with a visual snapshot of the top frauds of 2022. Click HERE to learn about the rest of 2022’s top scams and view the PDF.

Guard Well Identity Theft Solutions exists to protect you, your family and your employees from the damages of identity theft. If you have any questions or concerns, please contact our Member Services team immediately. We are always available for you 24/7/365 at 888.966.4827.