Zoombombing … the New Social Distancing Phenomenon

Zoombombing … the New Social Distancing Phenomenon

Video calls have gone from a novelty to a necessity practically overnight. The term ‘social distancing’ and the app, Zoom, have both become household names as millions of people are being forced to stay home to help stop the spread of COVID-19. The desire to stay connected with our loved ones and friends during this difficult time has sparked creative ways to virtually stay social through video birthday parties, happy hours, trivia nights, yoga sessions, and even weddings. CNBC reported this week that “the [Zoom] app has been the top free app for iPhones in the United States since March 18 … daily users spiked to 200 million in March, up from 10 million in December.”

 

Before the COVID-19 pandemic, Zoom, a privately-held company headquartered in San Jose, CA, was used mostly for web conferencing webinars. Now it is being used by 90,000 schools across 20 countries. But, there are online security issues with the app and school districts have started to ban Zoom because of them. Why? Because of ‘Zoombombing,’ a phenomenon where uninvited guests (pranksters) join Zoom calls and broadcast porn or shock videos. How? Due to Zoom’s default settings, which don’t require a password to set a meeting and allow any participant to share their screen. Most Zoom meetings have a public link that, if clicked, allow anyone to join.

 

The Verge just reported that “Zoom adjusted their default settings for education accounts last week in an effort to increase security and privacy for meetings.” They also noted, “For everyone else, you’ll need to tweak your Zoom settings to ensure this never happens.” The process isn’t very simple…

 

If you schedule a meeting from the web interface, you won’t see the option to disable screen sharing. Instead:

 – Click on “Settings” in the left-hand menu

– Scroll down to “Screen Sharing” and under “Who Can Share?” click “Host Only”

– Click on “Save”

 

If you forget to change the setting before you start your meeting, there’s a way to modify your settings after it starts:

 – Once your Zoom meeting is running, click the caret to the right of the green “Share Screen” button in the center of the bottom row of icons

– Click “Advanced Sharing Options”

– A dialog box will pop up allowing you to switch screen sharing availability from all participants to the “Only Host”


Yes, these are very confusing times. Stay strong and please don’t hesitate to reach out if you need help. We are available 24/7/365 for you and your family members at 888.966.GUARD (4827) and memberservices@guardwellid.com.

 

 

 

How to Detect a Fraudulent eCommerce Site

How to Detect a Fraudulent eCommerce Site

The Washington Post just reported that U.S. consumers are expected to shell out a record $9.4 billion today on Cyber Monday, a 19% increase from last year. While Walmart, Target, Best Buy and Amazon are many holiday shopping ‘go-to’ websites, there are many others that you may visit, especially when looking for that perfect personalized gift. Unfortunately, fake eCommerce websites and scams during the holiday season are on the rise.

 

How do you decipher a legitimate website from a fake one? Yes, it is confusing … and that is by design. It’s not easy. There are some detailed things to watch out for:

 

– Scammers’ tactics include manipulation and will urge you to purchase. If you’re trying to make a purchase online and are offered help with the checkout process, do not give any personal identifying information (PII) in a chat room. If you are asked to do so, exit immediately.

 

– Hover over hyperlinks to make sure they’re going to a legitimate website. If there isn’t a padlock symbol and an ‘https’ in the address bar, exit immediately.

 

– A legitimate retailer will have full contact details, including address, email and phone number, on the website. If any of those are missing, exit immediately.

 

– Check out the website’s customer reviews. While many are legit, if you read beyond the star rating and check the reviewer’s history (especially if it is a very positive post), you may find that the reviewer uses the same phrases for other products and companies. Red flag! Also, if their reviews are not specific about the product, they have reviewed the same product before or they do not give useful feedback, recognize that they may not be legitimate and … guess what? … exit immediately. There are online tools such as Fakespot that can help you determine a customer’s review reliability.

 

– Don’t use a debit card for online purchases. Credit card companies won’t insure your purchase if you use a debit card. Dedicate one credit card for all online purchases and check the statement often. If you see any unusual activity, dispute the transaction immediately.

 

If you suspect identity theft or fraud, please contact us day or night at 888.966.GUARD (4827) or email memberservices@guardwellid.com. We’ve got your back and are always open for you.