And More Coronavirus Scams …

And More Coronavirus Scams …

We are monitoring updates surrounding the coronavirus (COVID-19) pandemic around the clock. This environment is a breeding ground for scams to take advantage of you and your identity. Rest assured that we are here to help and will communicate with you every step of the way.

 

The following is the latest information that we know of regarding coronavirus scams:

 

– The Federal Trade Commission (FTC) sent warning letters to seven sellers of scam coronavirus treatments. The FTC reported that “So far all of the companies have made big changes to their advertising to remove unsupported claims.” That is good news. But, scammers never take a break.

 

– Anyone can set up an e-commerce site and claim they have in-demand products. Be on the lookout for online ads that tout cleaning, household and health/medical supplies. Just because they have a website and you pay money doesn’t mean that you will receive any goods in return. The FTC suggests that you check out any seller by searching online for the person or company name, phone number and email address along with keywords such as “review,” “complaint” or “scam.”

 

– Anyone can also set up a fake charity to take advantage of a major health crisis. These scammers take advantage of your generosity and have names that are extremely close to the names of real charities. The FTC remarked that “Money lost to bogus charities means less donations to help those in need.” We suggest that you visit http://www.ftc.gov/charity to help you research charities. Also, if/when you do give, pay safely by credit card and never by gift card or wire transfer.

 

– As well, anyone can pretend to be someone you know. “Scammers use fake emails or texts to get you to share valuable personal information – like account numbers, Social Security numbers, or your login IDs and passwords.” If you accidentally click on a link, they can get access to your computer, network and/or install ransomware and other programs on your equipment that can lock you out. Please protect your smart phone and computer by keeping your software up to date and using multi-factor authentication. Backing up your data on a regular basis is also recommended.

 

– Surprisingly robocalls “pitching everything from scam coronavirus treatments to work-at-home schemes” are still in full force. Do not answer unless the call shows up as a contact in your phone. Let voicemail filter your messages. For more information on robocalls, visit https://www.consumer.ftc.gov/articles/0259-robocalls.

 

We understand that all of this is indeed nerve-wracking. One of the great things about our business is that we are always working in the moment … situations such as the coronavirus do not rattle our operations and team members. Not only do we have a team at a centralized location, but we have also always worked remotely. We will continue to be available for you 24 hours a day, 7 days a week, 365 days a year. We hope that this gives you some peace of mind knowing that we are on top of this crisis and will continue to communicate any dangerous scams related to the outbreak as soon as possible.

 

As always, please contact us immediately if you have any concerns at 888.966.GUARD (4827) or memberservices@guardwellid.com.

 

 

Coronavirus Scams are on the Rise

Coronavirus Scams are on the Rise

COVID-19 is a breeding ground for scams. The Federal Trade Commission (FTC) has alerted consumers that scammers are taking advantage of the panic and fear surrounding the global pandemic. “They’re setting up websites to sell bogus products, and using fake emails, texts, and social media posts as a ruse to take your money and get your personal information,” remarked Colleen Tressler, Consumer Education Specialist, FTC. There are also malicious apps being developed, one of which is an Android tracker app that supposedly allows users to keep an eye on the spread of the virus, but locks victims’ phone and demands money to unlock it.

 

Phishing scams may come across as emails and/or posts promoting coronavirus awareness. These messages will often offer prevention tips on how to stay well, what the symptoms of the virus may include and what to do in case you or a family member feel ill. Some are creating fake “cases” of COVID-19 in your neighborhood so you feel more inclined to help out. “They also may be asking you to donate to victims, offering advice on unproven treatments, or contain malicious email attachments.” Don’t fall for it.

 

Here are some tips to help you keep the scammers at bay:

– Do not click on any links from sources you do not know. Doing so could download a virus on your equipment.

– Be on the lookout for phishing emails that appear to be from the Centers for Disease Control and Prevention (CDC). The CDC will not email you. The World Health Organization (WHO) will not email you either.

– Ignore offers for vaccinations. Many ads exist touting prevention, treatment, and cure claims. They are not legitimate.

– Do not donate cash, purchase gift cards, or wire money without investigating the request in full. See the FTC’s article “How to Donate Wisely and Avoid Charity Scams” for more information.

– The Securities and Exchange Commission (SEC) is warning about false “investment opportunities.” Be aware of online promotions, including on social media, claiming that the products or services of publicly-traded companies can prevent, detect, or cure coronavirus and that the stock of these companies will dramatically increase in value as a result.

 

Be smart. Be vigilant. Be strong. Please don’t hesitate to reach out if you need help. We are available 24/7/365 for you and your family members at 1.888.966.GUARD (4827) and memberservices@guardwellid.com.

Accidentally Clicked on a Phishing Link – Now What

Accidentally Clicked on a Phishing Link – Now What

You know that searing flush-faced feeling when you pretty much know you made a mistake with a slip of the finger? Sometimes it’s sending a text too soon or responding to an email without editing your response. Other times it’s when you click on something you likely shouldn’t have … and then the “uh oh” escapes … and then the big sigh.

 

When we multitask, whether it is at work or at home, we do tend to slip up at times and open something that we shouldn’t. Then enters adware, malware, ransonmare, spyware, and whatever-else-is-next-ware into our lives.

 

Oops! Now what?

 

There are some imperative steps to take to alleviate harm to you and/or the network you may be connected with:

– Try not to panic. This happens to everyone. Antivirus and anti-malware will come into play and you will need to have a full system scan. But first …

– End the session immediately by turning off Wi-Fi, unplugging from an ethernet cable or completely shutting down all of your devices.

– Initiate a back up of your files. Since you won’t be connected to the internet at this point, you won’t be able to accomplish this to the cloud. Having an external drive, DVD or thumb drive are always nice to have on hand during times like these.

– Change your login/password to email account(s) and enable two-factor authentication if this hasn’t already occurred.

– If you are employed by a company or organization, reference your manual and let your network administrator know of the potential issue.

– After all is said and done, check your antivirus/anti-malware software and run a full scan.

 

Being informed of what steps you may need to take before a slip up happens can help ease the potential damage (and your stress level) if it does. As always, if you need help or have any concerns, we are available 24/7/365 for you.