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Scam Alert: That Apple Care Text is Not Legit

Were you one of the unlucky people who received a text at 11:39 am on Monday, June 26th that said “Apple Care: You were charged $136.77 via Apple Pay at App Store. If this wasn’t done by you, Contact Support immediately at +1(833)-770-3833 to abort.”? …..I was. Definitely not something I needed to see on a busy Monday right before lunch.

Legit or not? This is how to tell. Look at the formatting in the text closely. The phone number format was the first thing that stood out to me. The English also sounded a bit broken with ‘via App Store’ instead of ‘via the App Store.’ Also, I wondered why ‘Contact’ and ‘Support’ both be capitalized not to mention why they would need me to do anything for them.

After doing a quick copy and paste, I asked ChatGPT who quickly told me it was a scam and referenced a link from Apple. It was suggested that I block the number, report it to Apple and delete the message. If ChatGPT isn’t one of your new besties, you could just type “Apple Care Text” in the search bar and the same type of information would pop up.

If you receive a suspicious email or SMS text message that looks like it’s supposed to be from Apple, the company is requesting that you email a picture of it to [email protected]. Apple reiterated that they will not ask for personal information in an e-mail or text. If you ever have a doubt about a text from them, call the legitimate Apple support number (1-800-MY-APPLE).

Guard Well Identity Theft Solutions exists to protect you, your family and your employees from the damages of identity theft. Please don’t hesitate to reach out if you need help or have any questions or concerns. We are available to you 24/7/365 at 888.966.4827 (GUARD) and [email protected].

Guard Well Identity Theft Solutions Receives 2025 Cincinnati Award

Guard Well Identity Theft Solutions Receives 2025 Cincinnati Award

Earlier this month, Guard Well Identity Theft Solutions was selected for the 2025 Cincinnati Award in the Business Services category by the Cincinnati Awards Program.

Established to recognize the best of local businesses in the community, the Cincinnati Awards Program organization works exclusively with local business owners, trade groups, professional associations and other business advertising and marketing groups. The organization’s mission is to recognize the small business community’s contributions to the U.S. economy. Each year, recognition is given to those companies that have shown the ability to use best practices and implemented programs to generate competitive advantages and long-term value.

Founded in June, 2012, Guard Well Identity Theft Solutions provides trusted identity protection and full resolution services with unmatched support and care. “We’re honored to be recognized for the work we do every day to protect what matters most,” said Allan Hilsinger, Founder & CEO. “We also appreciate being spotlighted as a company that enhances the positive image of small business through our service to our Members and community at large,” Hilsinger elaborated.

“We have grown due to our incredibly talented and dedicated team of privacy experts, creators of patented identity theft recovery software, Fortune 500 identity theft specialists, credit experts, marketing, financial and legal professionals, attorneys, employee benefit pros, licensed insurance professionals, business foundation specialists and active law enforcement. This award truly reflects our team’s passion and integrity.”

Various sources of information were gathered and analyzed to choose the winners in each category. The 2025 Cincinnati Award Program focuses on quality, not quantity. Winners are determined based on the information gathered both internally by the committee and data provided by third parties. Read the full news release HERE.

Guard Well Identity Theft Solutions exists to provide you, your family and your employees from the damages of identity theft. If you have any questions or concerns, please contact our Member Services team immediately. We are always available for you 24/7/365 at 888.966.4827 (GUARD).