ALERT: Toll Smishing Text Scam – Do Not Click!
The Ohio Turnpike and Infrastructure Commission, the FBI and SunPass are warning drivers of a text message smishing scam that requests payment for unpaid tolls. The FBI is recommending that if you receive a message like the one shown below, to take the following actions:
– Do not click the link in the text.
– Contact the FBI’s Internet Crime Complaint Center, also known as IC3, at www.ic3.gov, and include the phone number the text came from and the website listed within the text.
– If you have an EZ-Pass or SunPass account, check it via their legitimate website and let them know about the text.
– Delete the smishing text you received.
– If for any reason you accidentally clicked the link in the text and made a payment, contact your financial institution immediately to help secure your personal information and financial accounts. Contact our Member Services team at 1.888.966.4827 (GUARD) or email [email protected].
Being informed of what steps you may need to take before a slip up happens can help ease the potential damage (and your stress level) if it does occur. Guard Well Identity Solutions exists to provide you, your family and your employees from the damages of identity theft. Please don’t hesitate to reach out if you need help or have any questions or concerns. We are available for you 24/7/365 at 1.888.966.4827 (GUARD) and [email protected].
