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Alert Fatigue Got You Hitting Snooze?

Alert Fatigue Got You Hitting Snooze?

Bzzzzzzz. Bzzzzzzzzzz. Bzzzzzzzzzzzzz. Before you even open your eyes in the morning, your phone is vibrating nonstop. Is it your mom asking you if you made it home okay from your trip? Your car reminding you that you forgot to lock her doors before making your way to bed? Your building manager telling you they’re spraying for insects this morning?

Another buzz. And then another. Geezles! You feel guilty, but not enough to feel bad turning your phone off completely. You took work off this morning to actually sleep in. Jet lag stinks!

Ends up that all of those buzzes weren’t from family, your landlord or co-workers needing a lift. (Your car was legitimate though making sure you both were safe and sound … she’s so sweet).

While you snoozed, you continued to receive a series of urgent security alerts. A breach notification. A password reset request. A text from your bank. Unreal! The coffee hasn’t even had a chance to start brewing yet! Fatigue sets in.

In 2025 data breaches and scams are at record highs:

– IT Pro reported that credential theft has surged 160% this year.

– Identity-related breaches now make up 1 in 5 incidents.

– Each case of suspected identity fraud can take hours (most of which during business hours) and sometimes days and weeks to properly investigate and resolve. Federal Trade Commission survey data estimates that victims of identity theft spent on average 30 hours resolving related problems with more severe cases jumping to around 60 hours or more.

That means more alerts than ever are landing in your inbox or on your phone. Some are indeed legitimate. Your bank warning asking about the legitimacy of a transaction…legitimate. A credit card alert asking if you are in Jamaica buying lottery tickets … certainly a questionable transaction. Another website breach alert for a company you don’t recall doing business with … who knows? After a while, all of the buzzes, dings, alerts start to blur together. Which alerts are real? Which ones are scams? And what happens if you miss something important?

With so much noise going on it’s no surprise that many people are feeling overwhelmed and unsure of what to do next and that’s why scammers have started to take advantage of this new phenomenon known as Alert Fatigue.

Why Alert Fatigue is Dangerous:

– It causes stress and creates opportunities for criminals when consumers potentially ignore real alerts because they just sound like another false alarm.

– It causes clicks on fake alerts that look legitimate, opening the door to old-fashioned fraud.

– It causes a feeling of “there’s no way I can keep up with all of this monitoring.”

Those feelings and actions are exactly what scammers want. The more confused and exhausted you are by alerts, the easier it is for them to sneak through the phishing attacks, fake jury duty scams, or fraudulent credit applications.

The Good News:

Moving from chaos to confidence is easy. You don’t have to face the fatigue alone. At Guard Well Identity Theft Solutions, our mission is to bring clarity, confidence and resolution when all of these identity theft threats strike.

– We help you understand which alerts require action with personalized guidance.

– If your identity is compromised, we don’t just notify you. Our team in Member Services works on your behalf to resolve the fraud completely and restore your identity.

– Instead of drowning in alerts, you gain a trusted partner who knows how to navigate the system and get results. With Guard Well you’re never left guessing.

Here are a few practical tips to stay safer:

– Pause before reacting. Never click a link or call a number from an unexpected alert. Verify first through your bank or provider’s official website.

– Enable two-factor authentication. Even if your password is stolen, this adds another layer of protection.

– Use a password manager system. Strong, unique passwords across accounts reduce the chance that one stolen password will lead to multiple breaches.

– Report suspicious alerts. Forward phishing emails or texts to the proper authorities instead of ignoring them. Phishing emails came be forwarded to the Federal Trade Commission at [email protected], the Anti-phishing Working Group at [email protected], and directly to your email provider by utilizing the ‘report phishing’ option. Remember to not click on any links or download attachments before forwarding. Take a screenshot if you need to document it for your records and delete the phishing email or text after reporting.

Guard Well Identity Theft Solutions exists to protect you, your family and your employees from the damages of identity theft. Please don’t hesitate to reach out if you need help or have any questions or concerns. We are available to you 24/7/365 at 888.966.4827 (GUARD) and [email protected].

Guilty of Fraud: The Rise of Jury Duty Scams

Guilty of Fraud: The Rise of Jury Duty Scams

It’s Sunday night after grilling out, a perfect ending to a long, relaxing weekend. You’re listening to the opening of 60 Minutes while prepping for your Monday morning calls. As if right on cue, your phone starts to ring as the leading story sparks your interest. With one eye on the tv and the other on your phone, you don’t give it a second thought to answer the call from a number with your area code.

“I’m sorry to inform you but did you know that you missed jury duty?” the caller apologetically says.

Wait, what?

“There’s a warrant out for your arrest but here’s the good news, I can make it all go away if you pay a fine … immediately.”

Really?

“This happens all the time,” they say. “But you have choices, you can pay the fine via gift card, wire transfer or through our secure website.”

They can’t do that, can they?

Unfortunately, they’re right. It is possible to be in trouble for missing jury duty. A judge can issue a fine, contempt of court charge or even a bench warrant. The penalties vary by state and county but they are always handled formally through mailed notices or in-person proceedings.

Jury duty scams are happening all the time and they’re rising in sophistication. The Federal Trade Commission reported that “some scammers are now telling you to visit a website to enter your personal information — all so they can steal it and your money. They send you to a site that looks legitimate, with an official-sounding URL and government-looking seals (all fake). It’ll ask you to enter your birthdate and Social Security number to ‘look up how much you owe.’ It might ask you to pay up to $10,000 in fines on the site, or send you to a ‘government kiosk’ (no such thing) to pay by cryptocurrency. But every bit of this is a scam.”

Here is how the scammers are getting away with it:

Scammers make it look real by using caller ID spoofing technology so the call that comes in on your cell will have your local area code so you’re more likely to pick it up. In some cases, with a particularly sleuth-y scammer, the number calling says something ominous like ‘County Courthouse’ and it’s the actual phone number of your local court … so, even if you Google it while on the phone with them, it looks legit.

Important to know:

– Your court will never call or text people demanding money for jury duty.

– If the court needs to contact you, they will use the U.S. postal service for that.

Protect yourself:

– If someone contacts you and you do not know them or were expecting a call to verify or receive personal or financial information from you, perk up, wise up and hang up immediately.

Guard Well Identity Theft Solutions exists to protect you, your family and your employees from the damages of identity theft. Please don’t hesitate to reach out if you need help or have any questions or concerns. We are available to you 24/7/365 at 888.966.4827 (GUARD) and [email protected].

 

Your Face – The Truth About Biometric Data Theft

Your Face – The Truth About Biometric Data Theft

It all started with a smile. Byron’s new fitness app promised to tell him his new “biological age” but required a selfie to validate his account. So guess what he did? Snapped it for the app and went about his day. Although he didn’t quite agree with their age calculation later that night, he totally brushed it off and slathered on more skin care product.

A few weeks later, he saw a delivery app charge him for food several states away. Then his bank app asked him to confirm a new device. The kicker was when his pharmacy required him to update his new insurance card before picking up a prescription. He didn’t even have a prescription to pick up. “I better change my passwords,” he told his wife. That didn’t work. Stranger things kept happening. And she kept asking him about it. Annoying.

Even though he was proactive about updating his accounts, the problem was that he couldn’t change his face (well, technically he could have but extreme plastic surgery wasn’t in his five-year plan).

Hackers know you can’t just change the features that make you uniquely you. That data is one-of-a-kind and as permanent as it gets … which is why it is so powerful for authentication and totally devastating when compromised.

Remember that fun little fitness app that quietly stored his facial data? Well, their security wasn’t so great. They got hacked. Unlike that password you can’t quite remember, you can’t swap out your face or your fingerprints for new ones. So, what can you do?

– Make multi-factor authentication your new best friend. It might add an extra 15 seconds to your day, but your bank account’s balance is worth it in the long run.

– When your device tells you, “Software Update Available: Install Now?” don’t blink!

– Don’t automatically opt in. Get your readers out and check the fine print before handing over your face, fingerprints or your eyeballs to an app.

Guard Well Identity Theft Solutions exists to provide you, your family and your employees from the damages of identity theft. If you have any questions or concerns, please contact our Member Services team immediately. We are always available for you 24/7/365 at 888.966.4827 (GUARD).

Phone Call Scam Alert: Never Answer to these Four Words

Phone Call Scam Alert: Never Answer to these Four Words

Phone scams are becoming increasingly sophisticated, but one of the simplest traps involves a scammer asking you these four innocent words: “Can you hear me?” Answering “yes” could unknowingly put you at risk.

Here’s how it works: Scammers record your voice and use your verbal consent to authorize fraudulent charges on your credit card, utility bills or other accounts. By capturing your “yes,” they can confirm a login and claim you agreed to purchases or services you never requested.

Along with being cautious with every call (and thinking before you speak):

– Avoid answering unfamiliar calls. If you don’t recognize the number, let it go to voicemail.

– Understand that there are chatbots and artificial intelligence (AI). With AI technology, a person’s voice can be mimicked where it becomes very hard to tell the difference between a real person and a machine. There is a newer version of the phone scam that starts with a line like “I’m sorry, I’m having issues with my headset..” just so you think that a real live person is on the other end. Don’t fall for it.

– Never say “yes” or give out personal information. If someone asks, “Can you hear me?” or other questions, hang up immediately.

– Sign up for the National Do Not Call Registry and consider using a call-blocking app.

– Report the call to the Federal Trade Commission (FTC). By sharing the scammer’s phone number, the FTC can track and block illegal callers.

Contact us immediately if you do accidentally fall for a phone call scam. We also suggest that you change your passwords and enable two-factor authentication when available. Although they might be easier to remember, try to resist the urge to use the same password across multiple accounts.

Guard Well Identity Theft Solutions exists to provide you, your family and your employees from the damages of identity theft. Please don’t hesitate to reach out if you need help or have any questions or concerns. We are available for you 24/7/365 at 888.966.4827 (GUARD) and [email protected].

Photo credit: John Tuesday via unsplash.com.

 

Memorial Day Hacks and Hamburgers

Memorial Day Hacks and Hamburgers

Memorial Day is a special time of year to honor the men and women who have died while serving in the U. S. military. Originally known as Decoration Day, Memorial Day originated in the years following the Civil War and became an official federal holiday in 1971. Visit History.com for more information.

Always the last Monday in May, this holiday also marks the unofficial beginning of summer fun … pool season, popsicles, and plenty of barbeques. Americans have traditionally observed Memorial Day by visiting cemeteries or memorials, holding family gatherings, and participating in parades. This year the weekend activities may still look a bit different if social distancing, but we will continue to reflect on the sacrifices our soldiers made for us while lighting up our grills. Speaking of, take a visit to Chowhound.com for some amazing tips for the most perfect hamburger ever (80/20 lean to fat ratio ground chuck always!) and clever grilling hacks. Did you know you can use a spare cooler as an insulated warmer to keep food hot and juicy right off the grill? One tip you won’t see there is a favorite of mine … folding a dollop of mayo into each burger patty for optimal juiciness before they even go on the grill. Try it. You’ll love it!

Unfortunately during this time of year crooks might pop up who feed on our gratitude. Watch out for Memorial Day scams where hackers use a patriotic or military approach when contacting service members for money. The Better Business Bureau (BBB) suggests to be on the lookout for five specific scams during this time of remembrance:

– Fake military charities. Scammers will send out emails, phone calls, direct mailers and send texts using the same outreach practices as well-known legitimate nonprofits. Be wary of messages that contain words like “disabled,” “heroes,” and “warriors” and always double-check the exact name and spelling of the charity.

– Fake rental properties. Scammers take out classified ads and will use photos from legitimate rental properties that promise military discounts or other incentives.

– High-priced military loans. No legitimate lender will guarantee a loan as being instantly approved. Watch for ads that may also say no credit check is required. If this is the case, the loan will likely come with hidden fees as well as outrageously high interest rates.

– Veteran benefit buyout plans. These plans offer an attractive cash payment in exchange for a disabled veteran’s future benefits or pension payments. The cash payment is typically only 30-40% of what the veteran is entitled to receive.

– Misleading car sales. Some websites post ads that contain false discounts for those in the military. There is also an increase of ads that claim to be from soldiers who need to sell their autos quickly due to deployment.

Stay safe this weekend and please reach out to us if needed. Guard Well Identity Theft Solutions exists to provide you, your family and your employees from the damages of identity theft. We are available for you 24/7/365 at 888.966.GUARD (4827) and [email protected].

Photo courtesy Justin Casey via unsplash.com

 

Financial Tips for 2024 Grads

Financial Tips for 2024 Grads

It’s that exciting time of year! Cap and gowns are coming in and Pomp and Circumstance is running through your head as you prepare for the big event. If you’re a parent of a soon-to-be high school graduate, dollar signs may be running through your head as well, along with advice … and lots of it!

If you’re a grad, get ready to hear life experience stories from your graduation speaker and many others. The Federal Trade Commission (FTC) has some advice for you as well. Learn how to recognize financial scams. Younger people report losing money to fraud more often than older generations. According to Colleen Tressler, Consumer Education Specialist, FTC, 43% of those who reported fraud were in their 20s, while only 15% were in their 70s. During the first six months of 2023, social media was the point of contact in 38% of fraud losses for people in their 20s. For those 18-19 years old, the figure was 47%.

What can you do to help avoid financial fraud?

– Never give out money or any personal identifying information (PII) in response to an unexpected request. Be wary of texts, phone calls and emails. Scammers commonly pretend to be someone you trust.

– Do your research. Be smart with your online searches and use terms like “complaint,” “scam” or “alert” along with the company name when you search.

– Understand that there’s no such thing as truthful caller ID anymore.

– Don’t wire money. Government and legitimate companies will not require you to pay for products or services with a re-loadable gift card. Even using cards like iTunes and Google Play are risky.

– Recognize that robocalls are illegal and should be reported to the FTC. If you mistakenly answer one of these calls, hang up immediately.

Looking for a job after graduation can be quite stressful especially if you’re supporting yourself for the first time.

– Check out job placement firms closely. These companies should not be charging high fees in advance for any type of service without a guarantee of placement.

– Keep in mind that the promise of a job isn’t the same thing as job. If you have to pay for that promise, it’s likely a scam. Read More

– Realize that there are many fake jobs listed on social media. Google the company name and visit their website along with the search term “career.” If jobs are not listed on their website and nothing comes up on Google, those are red flags.

– Don’t give out any credit or bank account information over the phone to a company unless they have hired you and have agreed to pay you something.

– Get job details in writing and take time to go over the small print. A legitimate company won’t pressure you into making an on-the-spot decision regarding your career.

CNN recently reported some smart money moves for graduates, such as aiming to live within your means and knowing what your means actually are. Check out their tips HERE.

Congratulations and make sure you enjoy your special day. We wish you the best of luck in your future endeavors!

For more information, visit https://www.consumer.ftc.gov.

Photo courtesy Jonathon Daniels via unsplash.com.

Consumer Fraud Losses Top $10 Billion

The Federal Trade Commission (FTC) recently released data showing that consumers reported losing more than $10 billion to fraud in 2023. This marks a 14% increase over reported losses in 2022. Fraud data came from 2.6 million consumers last year, nearly the same as 2022. Consumers reported to the FTC that they lost more money to investment scams – more than $4.6 billion – than any other category in 2023. The second highest loss category was imposter scams with losses of nearly $2.7 billion.

The following is a breakdown of the top frauds reported:

– Imposter scams (in business and government impersonators)

– Online shopping scams

– Prizes, sweepstakes and lottery scams

– Investment scams

– Business and job opportunity scams

The method scammers reportedly used to reach consumers most commonly was via email, which has displaced text messages. Phone calls are now the second most reported contact method. LEARN MORE

Guard Well Identity Theft Solutions exists to provide you, your family, and your employees from the damages of identity theft. If you have any questions or concerns, please contact our Member Services team immediately. We are always available for you 24/7/365 at 888.966.4827 (GUARD).

 

Help Spread the Word: Identity Theft Awareness Week

Help Spread the Word: Identity Theft Awareness Week

Welcome to Identity Theft Awareness Week. January 29th to February 2nd, otherwise known as #IDTheftWeek, exists to spread resources so you and your loved ones can stay ahead of identity thieves. Whether you’re a business owner, a young adult, a service member, an older adult or someone caring for a senior, understand that knowledge is power and identity theft knows no boundaries.

With tax season right around the corner, it is especially important to know that one of the biggest signs of identity theft is when you are unable to file your tax return because someone else has already filed one using your personal identifying information (PII). Other signs of identity theft include seeing unfamiliar transactions on one of your accounts and/or seeing new accounts you didn’t open on one of your credit report checks.

Here are five tips from the Federal Trade Commission (FTC) to help protect your identity:

– Read your credit card and bank statements carefully. If there is something that you don’t recognize, check into it. Even though you might have dreamed about a Louis Vuitton handbag, chances are you would know if you purchased one and certainly wouldn’t be footing the bill if you didn’t.

– Know your payment due dates. If a bill you pay regularly, such as your electric or water bill, doesn’t appear in your mailbox (or inbox), contact the provider immediately. The last thing you want is to have anything shut off in the dead of winter or an energy bill that is three times what you were expecting.

– Shred any documents that contain your PII, medical or financial information. Many national chains provide shredding services if you don’t own a personal shredder. Check out your local UPS store or FedEx Office for options.

– Review each of your three credit reports at least once a year. Visit our credit report check for more information.

Guard Well Identity Theft Solutions exists to provide you, your family, and your employees from the damages of identity theft. If you have any questions or concerns, please contact our Member Services team immediately. We are always available for you 24/7/365 at 888.966.4827 (GUARD).

 

Photo courtesy credit: Dylan Gillis via Unsplash.com

 

Investment Opportunity or Not? Keeping Eyes on Your 💰

Investment Opportunity or Not? Keeping Eyes on Your 💰

One of the top scams of the century involving investments is making a comeback in 2024. A fixed deposit, otherwise known as a term deposit, has traditionally been an investment plan that allows you to earn a safe guaranteed rate of interest for a lump sum over a fixed period of time. Funds can be withdrawn during the fixed term but there are fees to do so. Unfortunately, anyone with access to your personal identifying information and banking credentials can withdraw the money from these accounts.

Scammers desiring to cash in on anyone’s deal are offering fake investments that the masses are falling for. Here is how to get on the band wagon of what you need to know about fake fixed term deposit investment scams so you don’t fall victim:

– Understand that there is no such thing as easy money and it definitely doesn’t grow on trees.

– Every investment has some degree of risk. There is also risk in not investing at all so working with a reputable company registered with the Financial Industry Regulation Authority (FINRA), the Securities and Exchange Commission (SEC) or your state securities regulator is imperative.

– Get it in writing. If there isn’t any documentation that can mean that the investment may not be registered with the SEC and is not legit.

– An unsolicited phone call, text or email promising guaranteed profits is a really good reason to block the number or sender. With artificial intelligence (AI) having entered the pictured the last couple of years, it is understandably confusing as to who is real and who isn’t.

– If you are rushed to make any type of investment decision so you ‘don’t lose out’ and your gut tells you this investment is smelling fishy, then it’s probably ‘phishy,’ a scam technique that isn’t going away anytime soon. To learn more about phishing scams, check out the Federal Trade Commission’s article on the subject HERE.

Guard Well Identity Theft Solutions exists to provide you, your family, and your employees from the damages of identity theft. If you have any questions or concerns, please contact our Member Services team immediately. We are always available for you 24/7/365 at 888.966.4827 (GUARD).

Photo courtesy credit: Micheile Henderson on Unsplash.com

Holiday Rental Scams are Not on Your Wish List

Holiday Rental Scams are Not on Your Wish List

There is expected to be over 115 million people traveling this holiday season. If you and your family are in the same boat (or plane or car or train), please be aware that holiday rental scams are abundant and there isn’t any hope that they are going away anytime soon.

If you are renting a vehicle and/or housing for the holidays, here are some important tips to keep in mind:

– A legitimate rental company will not ask you to prepay for a rental with a gift card or prepaid debit card. Research the rental company’s name along with terms such as ‘scam’ ‘reviews’ and ‘complaints.’

– Be aware that rental listings can be hijacked and fake. The contact information can be changed and the listing could be re-posted on many different sites and occasionally list properties that don’t actually exist. Search online for the actual rental location’s address along with the name of the property owner or rental company. If other ads come up for the same address, the listing has most likely been hijacked. If your request to check out the property first before agreeing to rent is met with the owner or rental company saying they are “not available” or “out of the country,” and they insist on you paying an application fee and deposit first, check around for a new place to spend the holidays.

– Do not consider paying by a payment app, such as Venmo or PayPal. Instead, pay by credit card which will give you the best protection and make it easier for you to get your money back if it is a scam.

For more information on how to keep your holidays happy and fraud-free, check out this blog.

Guard Well Identity Theft Solutions exists to provide you, your family, and your employees from the damages of identity theft. If you have any questions or concerns, please contact our Member Services team immediately. We are always available for you 24/7/365 at 888.966.4827 (GUARD).

Source: AAA and Federal Trade Commission

Photo credit courtesy: Osman Rana via unsplash.com